I have been looking for a service center where honesty and integrity is obvious to me. All the staff, particularly Tom and Troy, worked superbly with me to address what was going on with my truck and come up with a solid, prioritized game plan because I cannot afford to do it all at once. Their demonstration of thorough conversations to tackle all of my questions and concerns brings me a lot of trust. If you are looking for a great place to bring your vehicle where you can trust and enjoy the staff, youve found them.

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Kathy G

Mar 11, 2020 – Elgin, IL

I have driven past Tuffy on Randall Road about a thousand times. Once or twice I stopped in to request assistance with minor repairs. Earlier this week I had my windshield and rar window wiper blades replaced. Then, yesteday the dreaded "check engine"light came on. Tuffy quickly determined that I needed a tune-up and a new catalytic converter. Not grt news for me. But, I have to say they did a great job repairing my car. They dropped me off at home and picked me up when the work was done. I did not drive far today, but I already feel like the car is running MUCH BETTER. This was an expensive repair. But, I like my car. And I'm pretty confident that I will be able to keep driving it now. In addition, I would like to mention how NICE THEY ARE! Friendly and very importantly, HONEST. I think that women are anxious about taking their cars anywhere for repair work. Don't be. You will find that the men who work at Tuffy are kind, respectful, and know what they're doing. I thank them for their assistance today!

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Bonnie S

Oct 04, 2019 – Elgin, IL

I have been going to Tuffy's for many years and I always get great and honest service with Troy and Tom. They treat you with excellence customer service. Always a pleasure talking to them. I trust them when it comes to taking care of my cars throughout the years. My daughter also goes to them. Keep up the good work as you will always have a loyal customer.

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Missy B

Mar 07, 2019 – Elgin, IL

Like many others in the area, I have been taking my cars to Tuffy for years. Troy and his team just cannot be beat. I was told by a dealership I had an oil leak that would cost $2000 to repair. I took it to Tuffy and Troy examined the area of the leak, then took me out to show me. There was almost no oil and he advised me not to worry and certainly not to have the work done but to watch the area for any sign of a worse leak.

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James S

Feb 05, 2019 – Elgin, IL

Best place in Elgin to have your car serviced! Honest and reasonable.

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Maria Schau

Oct 11, 2018 – Elgin, IL

Always great service! Considered trying different locations since I moved but they don't even compare to the Elgin location. Great quick service! They're also VERY knowledgeable.

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Toni Bandelow

Jun 07, 2018 – Elgin, IL

Another great experience with my friends Troy amd Tom at Tuffys. Thanks again guys!

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julee F

Mar 06, 2018 – south elgin, IL

We have been customers of Tuffys for quite a while. Not only do they offer great service, but they take the time to show you the parts they are replacing and explain why they need to be replaced. Highly recommend Tuffys to anyone needing car repairs.

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Raymond L

Feb 19, 2017 – Elgin, IL

I've been bringing our cars here for a few years now. I can't say enough good things about them. They're fast, they're good, they're competitive in pricing and I TRUST them. I'm not sure if that's not the most important thing, even though it was last on that list. Two of our four cars are driven by our kids, so to trust who works on their cars is, I think, really important.

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Julee Fassnacht

Feb 11, 2017 – South Elgin, IL

I brought my Honda CRV to Tuffy yesterday for a miner repair. They really know what they are doing. It was a repair that I had been putting off for a while because I really did not know where to take my care. They took care of it 1-2-3 and were very very nice to me. I appreciate them very much and will be sure to go there the next time I need service. I highly recommend them.

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Bonnie S

Feb 01, 2017 – Elgin, IL