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Our Customers' Reviews

I have been going to Tuffy's for many years and I always get great and honest service with Troy and Tom. They treat you with excellence customer service. Always a pleasure talking to them. I trust them when it comes to taking care of my cars throughout the years. My daughter also goes to them. Keep up the good work as you will always have a loyal customer.

— Missy B., Elgin, IL

Best place in Elgin to have your car serviced! Honest and reasonable.

— Maria S., Elgin, IL

Always great service! Considered trying different locations since I moved but they don't even compare to the Elgin location. Great quick service! They're also VERY knowledgeable.

— Toni B., Elgin, IL

Another great experience with my friends Troy amd Tom at Tuffys. Thanks again guys!

— julee F., south elgin, IL

Like many others in the area, I have been taking my cars to Tuffy for years. Troy and his team just cannot be beat. I was told by a dealership I had an oil leak that would cost $2000 to repair. I took it to Tuffy and Troy examined the area of the leak, then took me out to show me. There was almost no oil and he advised me not to worry and certainly not to have the work done but to watch the area for any sign of a worse leak.

— James S., Elgin, IL

We have been customers of Tuffys for quite a while. Not only do they offer great service, but they take the time to show you the parts they are replacing and explain why they need to be replaced. Highly recommend Tuffys to anyone needing car repairs.

— Raymond L., Elgin, IL

I've been bringing our cars here for a few years now. I can't say enough good things about them. They're fast, they're good, they're competitive in pricing and I TRUST them. I'm not sure if that's not the most important thing, even though it was last on that list. Two of our four cars are driven by our kids, so to trust who works on their cars is, I think, really important.

— Julee F., South Elgin, IL

I brought my Honda CRV to Tuffy yesterday for a miner repair. They really know what they are doing. It was a repair that I had been putting off for a while because I really did not know where to take my care. They took care of it 1-2-3 and were very very nice to me. I appreciate them very much and will be sure to go there the next time I need service. I highly recommend them.

— Bonnie S., Elgin, IL

As always, wonderful service, excellent prices and superb communication. We will continue to only use Tuffy for our routine maintenance as well as any other issues that may arise with our vehicles.

— Greg S., Elgin, IL

I have been taking my vehicle to Tuffy for many years. They do great work!

— Celia L., South Elgin, IL

First time bringing my car here. Quick & professional I will definitely bring other vehicles here.

— Rich M., Elgin, IL

We have been going to Troy and Tom at Tuffy's for quite a while and the service we receive is always the best! They are very knowledgeable and always continue to deliver the best service possible and go above and beyond with their great customer service. The work they have done on our 2 cars is beyond excellent! Would recommend them to anyone that needs their car serviced. Keep up the great work guys!!!!

— Joann L., Elgin, IL

I've been coming here for Tuffy for while, and I have to say they are great. There very honest, I went there November 17 for and Oil change and they also rotated my tires for reasonable price. When ever I have car issue I always go there.

— Christy Z., Streamwood, IL

I have been going to see Troy at Tuffy's for several years. He and his crew have been taken excellent care of my vehicles this entire time. On Labor Day weekend this year, I brought my wife's car (a 1998 Interpid that she loves) to Troy's Tuffy and where all the shops in our area I have had numerous issues with that could not figure out a noise in the front, the guys here at Tuffy's not only found the unordinary problem, but found 2 other directly related problems and repaired them at my request. Since then, my wife's car has been driving like a new one. Quite and comfortable. I would recommend this place over anyone in the entire region.

— Dale D., Douglas , NE

On Memorial weekend we brought my wife's Intrepid into Tuffies with several problems and the service we received was excellent. They repaired our car and after asking about a few minor issues they found other problems that we weren't aware of. We only had this car for a year and a half and now it drives like a new car. I would recommend this service center over any in my area. I will continue to use this Tuffies as long as I 'm driving.

— Dale D., Douglas , IL

I brought my pick-up in today mon. 03-10-14 for replacement of a leaking wheel cylinder and fresh brake fluid and service and i'm extremly Happy with the quick,courteous,expert and very,very reasonable price! Tom And Troy Are *10 Star!! I will definitly return for other service when i need!Robert Satisfied Customer

— Robert S., Elgin, IL

Twice they have repaired my car and twice I am completely satisfied. My battery needed a jump on one of the very cold days and they stayed open late, while I drove home from work,to replace my battery, and they did it for considerably less than the other place we called. They do an honest job for an honest price.

— Susan G., So. Elgin, IL

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